About the Client:
For the furniture manufacturer, though, the growth and success were just one side of the coin. Without processes and systems in place, to handle the volume, it found itself hamstrung especially in its B2B business.
- Knowing exactly what inventory is available, calculating shipping times for it, and then predicting an accurate delivery time.
- Taking orders manually limited the client’s ability to fulfil and process orders on time.
How Acuver helped?
The retailers decided to collaborate with Acuver, and a deep dive analysis unearthed a host of issues, most critical among the non-standardized and heavily manual processes brought upon by the company’s legacy system. Together we defined objectives for the improvement of their processes.