IBM Sterling Order Management
Redefining Supply Chains, One Order at a Time.
About the Platform
IBM Sterling Order Management
A reliable omnichannel order management application. It is a connected and integrated system that synchronizes departments and capacities and directs information where it is most useful to enhance operational performance and incrementally drive-up profitability.
The platform is capable of meeting complex order management challenges and high customer expectations. It lets you orchestrate your entire fulfilment network with powerful core capabilities and next-level options.
Smart, Scalable, Seamless
The Solution
01
Centralized Platform
Orchestrate a centralized platform for managing and fulfilling orders with a full view of precise inventory and location details. Manage your entire supply chain while integrating a seamless line of multiple capture-points in order to enhance order management for all your customers. Choose between allocation optimizations based on cost, distance or time, the one which makes sense to your business.
02
Flexibile Digital Commerce Processes
Offer ample choice and flexibility in fulfilment with options like buy online – pick at the store, ship to home, ship to store, fulfil from the store and endless aisle. Coordinate with internal and external resources to deliver on order promise.
03
Customize Monitoring & Alerts
Utilize superior IBM Order Management capabilities to monitor real-time alerts in order to highlight or predict interventions as required. Orders are managed and work is assigned in accordance with customer requirements.
04
Advance Technology
Enhance your existing business structure by smartly integrating an advanced e-commerce engine. This will assist you in procuring orders faster, catalogue pricing and promotions in real-time while dispatching payments and invoices efficiently.
05
Customer-Driven System
Set-up and regulate flexible business rules to manage return, exchange, repair and service requests across locations and partners. Track a sale across its lifecycle for greater business intelligence.
06
End-to-End Management
Make the best use of highly scalable supply chain capabilities to set pricing, enhance promotions and manage deliveries in real-time with a complete view of global shipment and inventory.
What You Gain with Us
Benefits We Deliver
End-to-End Visibility
Provides a personalized dashboard for end-to-end visibility of all internal and external data that enables real-time analysis of all information related to your organization.
Smart Prediction Of Disruptions
Save significant time and effort through smarter predictions of supply-chain disruptions by drilling down complex data and flagging relevant events.
Faster Response to Exceptions
Identify root causes of all interruptions and manage exceptions quicker through AI recommended resolutions.
Singular Integrated Platform
The integrated IBM Supply Chain Suite equips businesses with the benefits of Watson AI that connects all critical data, business networks and supply chain processes under one umbrella platform.
Empowering You with the Right Assistance
The Support We Provide
Application Updates
Application Updates, though highly useful, can interrupt workflow and causes delays that can disrupt the fulfilment journey. Acuver's application updates services accelerate time-to-value and reduce risk, aiding efficient fulfilment.
Application Supports
Acuver delivers a suite of application supports offerings enabling a seamless application experience so you can embrace and adopt all new technologies that your business needs to run optimally.
Integration Services
Acuver's experiences across industries has solidified into an arsenal of homegrown integration methods, which can be tweaked and perfected for any required calibration with minimal time and resource consumption.
Add Ons
Great solutions are usually not monoliths, but rather multi-dimensional. Acuver can help you rapidly implement functionalities from within the IBM ecosystem or leading third-party API's and accommodates new business dynamics like additional locations or suppliers with your exiting IBM Sterling infrastructure.
End-to-End Implementation
Acuver helps you to implement management solutions fulfill inventory requirements based on your unique positioning. The IBM Sterling Supply Chain suits assists in capturing order points, connects business networks and improve the overall accuracy of response.
Unlock the full potential of IBM Sterling OMS