Customer Experience 4.0: Omnipresent, Always-On & Hyper-Connected
The combined forces of swelling customer expectations, ever-present internet of things, exponential growth, disruptive technology and hyper-competitive market forces are shaping an experience driven economy. SAP C/4HANA is designed to be the brain of businesses, integrating all dimensions from consumer sentiment to market trends, operational capacities, service delivery and business objectives, and directing growth with a customer-first approach.
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