Privacy Policy

Privacy and Security Policy

Acuver Consulting Private Limited

  1. Introduction

Acuver Consulting Private Limited (“Acuver Consulting,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the confidentiality, integrity, and security of your personal data.

This Privacy and Security Policy explains how we collect, use, store, share, and protect personal information when you access our website www.acuverconsulting.com (the “Site”) and use our related services (the “Services”).

For the purpose of this Policy:

  • “Personal Data” or “Personal Information” means any data that relates to an identified or identifiable natural person, as defined under applicable laws including the EU GDPR and India’s Digital Personal Data Protection Act, 2023 (DPDP Act).
  • “Processing” means any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
  1. Scope

This Policy applies to all users, clients, partners, vendors, and visitors who access or use our Site and Services, as well as to all Acuver Consulting employees and contractors handling such data.

  1. Lawful Basis for Processing Personal Data

We collect and process Personal Data only when we have a lawful basis to do so, including:

  • Consent: When you voluntarily provide data via forms or registrations.
  • Contractual Necessity: To perform our obligations in providing Services you have requested.
  • Legal Obligation: To comply with applicable laws, regulations, or government requests.
  • Legitimate Interests: To improve our Site, enhance user experience, and ensure security, provided such interests are not overridden by your privacy rights.
  1. Personal Data We Collect

We may collect the following categories of information:

Type of Data
Examples
Purpose
Identity Data
Name, company name, designation
Account creation, communication
Contact Data
Email address, phone number, address
Service delivery, support
Technical Data
IP address, browser type, device ID, cookies
Website analytics, security
Usage Data
Pages visited, time spent, interactions
Site optimization, experience improvement
Marketing Preferences
Communication choices
Consent-based communications

You may choose not to provide certain information; however, this may limit your access to specific Services or features.

  1. How We Use Personal Data

We use your personal data for the following purposes:

  • To provide and manage our Services.
  • To communicate updates, service notices, or support responses.
  • To analyze and enhance website functionality and user experience.
  • To detect and prevent security incidents, fraud, or unlawful activity.
  • To comply with legal and regulatory requirements.
  • For recruitment, project planning, and internal business operations.

We do not sell, rent, or trade your personal information to any third party.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and website performance.

Cookies help us:

  • Remember user preferences and login sessions.
  • Analyze site usage and traffic trends.
  • Display relevant information or offers.

You may control cookies through your browser settings; however, disabling them may affect certain Site functionalities.

For more details, please refer to our Cookie Policy (if published separately).

  1. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

When personal data is no longer required, it will be securely deleted or anonymized.

Retention periods may vary based on:

  • Legal or regulatory requirements;
  • Contractual obligations; and
  • Internal business or security needs.
  1. Data Sharing and Disclosure

We may share personal data with:

  • Authorized employees and contractors, who are bound by confidentiality agreements.
  • Third-party service providers, such as hosting, analytics, or email services, that assist in operating our Site or Services.
  • Regulatory authorities or law enforcement, if required by law or legal process.
  • Successor entities, in the event of a merger, acquisition, or reorganization, subject to the same privacy obligations.

All third-party processors are bound by data protection agreements ensuring that your personal data is handled lawfully and securely.

  1. Cross-Border Data Transfers

Your data may be processed in countries outside your country of residence, including locations where data protection laws may differ.

In such cases, Acuver Consulting ensures appropriate safeguards — such as Standard Contractual Clauses (SCCs) or equivalent contractual protections — in compliance with GDPR and DPDP requirements.

  1. Your Rights (Under GDPR and DPDP Act)

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data we hold.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Deletion: Request deletion of your data (“right to be forgotten”).
  • Right to Withdraw Consent: Withdraw previously given consent at any time.
  • Right to Data Portability: Request transfer of your data in a structured, commonly used format.
  • Right to Grievance Redressal: File a complaint if you believe your data has been mishandled.

To exercise any of these rights, please contact:

📧 cybersecurity@acuverconsulting.com

We will respond to valid requests in accordance with applicable data protection laws.

  1. Security Measures

We use robust administrative, technical, and physical safeguards to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.

These include:

  • Role-based access controls and authentication protocols;
  • Data encryption in transit and at rest;
  • Regular vulnerability assessments and audits; and
  • Employee training and awareness programs.
  1. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us information, please contact us immediately for deletion.

  1. Policy Updates

We may update this Policy periodically to reflect changes in our practices or applicable laws.

All updates will be posted on our Site with a revised “Last Updated” date. Continued use of our Services after such updates constitutes acceptance of the revised Policy.

  1. Enforcement and Compliance

All Acuver Consulting employees, contractors, and authorized partners must comply with this Policy.

The Information Security Team and IT Department will monitor adherence. Any violations will result in disciplinary action, up to and including termination or legal proceedings.

  1. Contact Us

For questions, feedback, or privacy-related concerns, please contact:

Data Protection Officer (DPO)

📧 cybersecurity@acuverconsulting.com

📍 Acuver Consulting Private Limited

Building No.46, Level, 1,2,3, 12th Main Rd, behind BDA Complex, Sector 6, HSR Layout, Bengaluru, Karnataka 560102

🌐 www.acuverconsulting.com

✅ Compliance Summary

This Policy aligns with:

  • EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)
  • India Digital Personal Data Protection Act, 2023 (DPDP Act)
  • ISO 27001 Information Security Management Standards

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