About the Client:
The client is a multinational paint manufacturer, involved in the business of manufacturing, selling and distribution of paints. The client had CRM & ERP systems in place, but the present CRM was unable to take the pressure. It was facing the following challenges:
Manual processes caused commotion in multiple operational areas.
- Lags in service deliveries due to poor collaboration and integration between manual, functional and operational processes.Â
How Acuver helped?
Acuver’s team conducted a thorough discussion with the client’s team and reviewed their business processes. Together with the client’s team Acuver defined objectives for improvement by introducing automation.