Integrating Stores into the Omnichannel CX

Store Enablement?

For a truly omnichannel strategy to be sustainable, it is critical to go beyond centralized distribution and siloed channels, and empower each store to act as a fully functional node of your customer engagement. This implies that stores need to be polyvalent as stocking, distributing, marketing, selling, pick-up, shipping and service centers. Adding the requisite capacities to Stores and integrating them into the omnichannel experience is termed Store Enablement.

Why IBM Store Enablement:

To read more download the Brochure 

    Share This Story, Choose Your Platform!

    Scroll to Top
    Scroll to Top